Service Details
Comprehensive breakdown of our professional IT services with transparent pricing and clear deliverables.
Professional Network & WiFi Setup
Service Overview
Optimize your internet connection and wireless network for maximum performance, security, and reliability. Perfect for homes, home offices, and small businesses.
Common Issues We Fix:
- Slow or unreliable WiFi connections
- Dead zones in your home or office
- Network security concerns
- Multiple device connectivity problems
- NBN configuration issues
Service Packages
Basic Setup
- Router/modem configuration
- Wireless network setup
- Basic security configuration
- Speed test & optimization
Premium Setup
- Everything in Basic, plus:
- Mesh network setup (if needed)
- Advanced security configuration
- Guest network setup
- Device prioritization
- WiFi coverage analysis
Business Setup
- Everything in Premium, plus:
- VLAN configuration
- Business-grade security
- Network monitoring setup
- Multiple access points
- 24/7 priority support
What's Included
Router Configuration
Optimize NBN modem/router settings for maximum speed and stability
Security Setup
Configure WPA3 encryption, guest networks, and firewall rules
WiFi Coverage Analysis
Identify dead zones and optimize access point placement
Performance Testing
Speed tests and connection quality verification
Benefits
Faster Internet Speeds
Optimized settings ensure you get the full speed you're paying for
Enhanced Security
Protect your network from unauthorized access and cyber threats
Better Coverage
Eliminate dead zones and enjoy WiFi in every room
Reliable Connection
Reduce dropouts and maintain stable connections for all devices
System Tune-Ups & Repair
Service Overview
Bring your slow or problematic computer back to peak performance. Comprehensive diagnostics and repair services for both Windows and macOS systems.
Common Issues We Fix:
- Slow computer performance
- Virus and malware infections
- Blue screen errors
- Computer won't start
- Hardware failures
Service Packages
Basic Tune-Up
- Virus and malware removal
- Disk cleanup and optimization
- Software updates
- Startup program management
Complete Repair
- Everything in Basic, plus:
- Full system diagnostics
- Hardware testing
- Operating system repair
- Driver updates
- 30-day follow-up support
Hardware Repair
- Hardware diagnostics
- Component replacement
- Data recovery (if needed)
- Warranty on repairs
- Parts at cost + 20%
What's Included
Full Diagnostic Scan
Identify the root cause of slow performance and system issues
Virus & Malware Removal
Thorough removal of malicious software and security threats
Performance Optimization
Clean startup programs, optimize settings, and update drivers
Disk Cleanup
Remove temporary files and optimize storage space
Data Backup & Protection
Service Overview
Secure your valuable data with comprehensive backup solutions and disaster recovery planning. Protect against data loss from hardware failure, ransomware, or accidental deletion.
Service Packages
Basic Backup
- External drive backup setup
- Automated backup schedule
- Essential file protection
- Basic recovery testing
Cloud Backup
- Everything in Basic, plus:
- Cloud backup setup
- 3-2-1 backup strategy
- Encrypted backups
- Version history (30 days)
Business Continuity
- Everything in Cloud, plus:
- Disaster recovery planning
- Business-critical data backup
- Offsite backup solutions
- Regular backup testing
- 24/7 monitoring
What's Included
Cloud Backup Setup
Configure automated backups to secure cloud storage services
Local Backup Solutions
Set up external drives or NAS devices for local backups
Scheduled Automation
Automate regular backups to ensure data is always protected
Version History
Configure file versioning to recover previous file versions
Protect Your Data Today
Don't wait for data loss to happen. Implement a reliable backup solution now.
Hardware Repair
Service Overview
Professional hardware repair and troubleshooting for all types of computer issues. From component replacement to full system diagnostics.
Service Packages
Basic Repair
- Diagnostic service
- Component replacement
- Basic software troubleshooting
- 30-day warranty
Complete Repair
- Everything in Basic, plus:
- Advanced diagnostics
- Multiple component replacement
- System optimization
- 90-day warranty
Premium Service
- Everything in Complete, plus:
- Emergency service
- Data recovery
- On-site service
- 1-year warranty
What's Included
Diagnostic Service
Comprehensive hardware and software diagnostics
Component Repair
Professional repair or replacement of faulty components
Warranty Service
30-90 day warranty on all repair work
Support
Follow-up support and maintenance advice
Custom PC Assembly
Service Overview
Professional PC builds tailored to your specific needs. Whether for gaming, content creation, or business applications, get a custom-built computer that perfectly matches your requirements.
Service Packages
Basic Build
- Component assembly
- Cable management
- Basic OS installation
- Driver updates
- 24-hour burn-in test
Complete Build
- Everything in Basic, plus:
- Component selection advice
- Advanced thermal management
- Full software suite setup
- Performance optimization
- 48-hour stress testing
Premium Build
- Everything in Complete, plus:
- Custom water cooling
- RGB lighting setup
- Overclocking services
- Benchmark certification
- Priority support
What's Included
Component Selection
Help choosing compatible components within your budget
Professional Assembly
Careful assembly with cable management and thermal optimization
System Installation
OS installation, driver updates, and basic software setup
Performance Testing
Stress testing and benchmarking to ensure stability
Remote Troubleshooting
Service Overview
Quick resolution of software issues via secure remote sessions. Save time and money by getting technical support without waiting for an on-site visit.
Service Packages
30-Minute Session
- Quick issue resolution
- One specific problem
- Secure remote connection
- Basic troubleshooting
1-Hour Session
- More complex issues
- Multiple problems
- Software installation
- System optimization
- Better value
Monthly Support
- Up to 3 hours remote support
- Priority response
- Monthly system check
- Email support included
- Best for small businesses
What's Included
Software Troubleshooting
Fix application errors, update issues, and configuration problems
Connectivity Issues
Resolve internet, email, and network connection problems
Security Scans
Remote malware scans and security vulnerability checks
System Optimization
Remote system cleanup and performance optimization
Security & Privacy
Secure Connection
Encrypted remote sessions with your permission required
No Hidden Access
We only connect when you request and can see everything we do
Session Recording
Option to record sessions for your reference and security
Privacy Protected
We never access personal files without explicit permission
Get Instant Help
Quick, secure remote support for urgent technical issues.
Service Comparison
| Service | Starting Price | Time Required | Best For | Action |
|---|---|---|---|---|
| Network & WiFi Setup | $150 | 2-4 hours | Homes & Small Offices | Call Now |
| System Repair | $120 | 1-3 hours | Slow Computers & Viruses | Call Now |
| Data Backup | $180 | 2-5 hours | Data Protection | Call Now |
| PC Assembly | $200 | 3-6 hours | Custom Computers | Call Now |
| Remote Support | $60 | 30min-2 hours | Quick Software Fixes | Call Now |
Need Immediate Assistance?
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